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The Loyalty Effect

₦1,800.00 ₦1,500.00

: The Hidden Force Behind Growth, Profits, and Lasting Value

The Loyalty Effect

₦1,800.00 ₦1,500.00

Category: Tags: , ,
Description

The business world seems to have given up on loyalty: many major corporations now lose – and have to replace – half their customers in five years, half their employees in four, and half their investors in less than one. This work shows why companies that ignore these defections face a dismal future of low growth, and shortened life expectancy.

Additional information
Author

Frederick F. Reichheld

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